Psychology & Coaching Support

What can we do for you?

We have over 16 years' experience supporting psychologists and coaches with their client projects and business support activities. 

Outsourcing business and client activities to us not only gives you back your time but it increases your productivity and allows you to concentrate on your business strategy and operations. We provide exceptional value - we have helped our customers delight their clients and secure more business. 
  • We work as your dedicated remote Psychologist/Coach support
  • We hit the ground running with the tasks you want to outsource and deliver on time
  • We understand your work and can spot any omissions or errors that need altering
  • We understand industry terminology and jargon so can be trusted with specialist tasks
  • You save on time and costs of training a new team member
  • You will save time, resources and effort, so you can focus on your clients and build your business
  • You can bring flexibility and scalability to your business by outsourcing work when you need it

Psychology & Coaching Support

RECRUITMENT, ASSESSMENT, SELECTION

  • Managing one-to-one senior / specialist assessments processes
  • Assisting with production of administrative materials for assessment centres
  • Administering online Psychometric Testing and sourcing applicable tests
  • Proofreading and formatting assessment reports
  • Assisting with design and administration of job analysis, competencies, job description and person specification
  • Sourcing 'off the shelf' assessment products
  • Assisting with and researching for bespoke assessment exercise design
  • Recruitment administration, support and coordination; posting vacancies on job boards; CV/application form checking; responding to applicants; collating documentation
  • Candidate support and arranging interviews

DEVELOPMENT & COACHING

  • Supporting and managing leadership programmes and workshop materials, bookings and processes
  • Managing and collating electronic 360 Feedback Surveys and performance appraisals
  • Assisting with production of administrative materials for development centres
  • Managing Coaching (one to one / teams) and Career Counselling processes and arranging appointments
  • Researching education, career industries and labour markets for supporting Coaching and Career/Vocational Counselling
  • Administering online coaching tools / questionnaires and sourcing applicable tests
  • Sourcing 'off the shelf' development products
  • Assisting with and researching for bespoke development exercise design
  • Proofreading and formatting development reports
  • Creating bespoke coaching and development exercises

BPS TEST USER TRAINING, BESPOKE COURSES & WORKSHOPS

  • Providing course information and fact sheets
  • Answering course delegate enquiries
  • Training course and workshop bookings and coordination
  • Researching topics, facts and figures for inclusion in course materials
  • Updates to and formatting of training course and supportive materials
  • Supporting BPS Test User course verification processes; completing proformas and verification forms and organising any required course updates 

MSc, PhD AND RESEARCH PROJECT SUPPORT

  • Accessing the Psychsource system for journal information
  • Data gathering and entry
  • Formatting of reference lists and placing into APA formats, as relevant
  • Proofreading of information and reports
  • Issuing questionnaires to participants
  •  Literature research, data gathering and inputting and sourcing resources or materials

EXPERT WITNESS SUPPORT

  • Researching the labour market for statistics, facts and figures
  • Proofreading expert witness reports
  • Sourcing information and research on disabilities
  • Researching job industries for qualification, experience, salary and career path

PSYCHOLOGY / COACHING BASED ADMIN SUPPORT

  • Content formatting for training courses, bespoke exercise design and power point slides
  • Registering with test publishers
  • Compiling technical information for psychometric tests
  • Audio / video transcription from focus groups, training courses, one to one assessment / development interviews
  • Letter / email drafting and writing for clients, candidates test completion or invitation for interview.
  • Graphics and infographics for social media, newsletters, leaflets, bespoke exercise design
  • Copy typing old training course materials, assessment and development exercises, coaching tools to new
  • Proofreading correspondence, assessment and development materials, reports, interview notes, training course materials
  • Collecting testimonials from clients, candidates, coachees
  • Creating forms for bespoke coaching tools, candidate/coachee/client evaluation forms
  • Producing a summary report with charts from training course, conference, seminar evaluations
  • Creating user guides / SOP’s for completing psychometric tests within testing platforms, using tender e-portals, training courses
  • Powerpoint presentations for client pitches, conferences and seminars, training courses
  • Creating company pages on LinkedIn
  • Sponsoring company page updates on LinkedIn and running campaigns
  • Invoicing via Bupa and Healthcode (for Clinical Psychologists)

OTHER RESEARCH

  • Competitor research – such as companies, training courses and psychometric tests
  • Companies / industries – prospective clients, trends
  • Checking sources for facts and figures
  • Finding a service or product
  • Investigating a topic, finding facts and figures and / or checking sources 
  • Researching for potential new customers

PROJECTS

  • Project coordination, management, facilitation and administration
  • Account and client management
  • Managing associate, staff and project teams
  • Monitoring project timescales and budgets
  • Point of contact and ongoing monitoring and supervision of key project members
  • Sourcing resources or materials for project implementation
  • Monitoring project timescales and budgets

Assistance with one-to-one specialist assessment for recruitment and selection

Project Example:

Assistance with one-to-one specialist assessment for recruitment and selection

When assessing people for a senior or specialist positions, there are lots of project criteria to consider that can present constraints, particularly if the timescales are short or if staffing and resources are restricted. These can include factors, such as: 
  • Obtaining details on the requirements of the role, CVs and supporting statements and job descriptions
  • Production of competency grids
  • Design of assessment exercises
  • Booking candidate feedback interviews
  • Venue arrangements
  • Administration and collation of psychometric instruments
  • Collation and proofreading of reports
  • Preparation for panel briefing
Having us manage and coordinate such projects, leaves you safe in the knowledge you can focus on assessing the individual’s suitability and capability, and deliver to your client so they can make their critical selection decisions.

Benefits to you: saves you time and effort so you can increase revenue by focusing on other core business operations.
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